Top CRM Apps in 2023
There are many great CRM (customer relationship management) apps available for small businesses. Here are some of the top options:
Salesforce: Salesforce is one of the most well-known CRM apps and offers a wide range of features, including lead and opportunity management, forecasting, and analytics.
HubSpot: HubSpot offers a free CRM that includes features such as contact and deal management, email tracking, and reporting. The paid plans offer additional features like marketing automation and sales acceleration.
Zoho CRM: Zoho CRM is a cloud-based solution that offers features like sales automation, customer analytics, and team collaboration tools.
Freshsales: Freshsales is a modern CRM solution that offers features like lead scoring, deal management, and advanced analytics. It also includes built-in phone and email functionality.
Pipedrive: Pipedrive is a simple and intuitive CRM app that offers visual sales pipelines, deal tracking, and activity reminders. It also integrates with a wide range of other business apps.
Insightly: Insightly offers CRM features like lead and opportunity management, project management, and email tracking. It also includes a mobile app for on-the-go access.
Copper: Formerly known as ProsperWorks, Copper is a CRM app designed for use with Google's G Suite. It offers features like lead and opportunity management, email tracking, and task management.
These are just a few of the many CRM apps available for small businesses. When choosing a CRM app, it's important to consider factors like your business needs, budget, and user experience.